We know that a cancer diagnosis, treatments and hospital stays are a stressful experience for many patients. To help make your stay more comfortable and ease some of the anxiety of your journey, our City of Hope hospitals offer a variety of amenities and services to help make your visits as stress-free as possible. These include:
Spa and salon services are available to patients and caregivers at our Chicago hospital. Personalized salon services are provided in a comfortable, private atmosphere. Services may vary depending on the location, but they typically include haircuts, manicures, pedicures, skin care, facials and more.
For patients who lose their hair as a side effect of cancer treatment, head shaving and wig and scarf fittings are available in most locations. You may also find hats, post-surgical bras, compression garments and gift items.
Check with the spa or salon in your hospital for hours, services and fees.
For qualifying patients who decide to travel to City of Hope for an evaluation, second opinion or treatment, our Transportation Department will work closely with our travel and accommodations coordinators to help make your trip as stress-free as possible. Due to the limitations of federal law, we are not permitted to offer transportation benefits to Medicare patients or other patients whose health care is paid for by government insurance.
Transportation is available for qualifying patients to and from the gateway airport, train depot or bus station that serves our hospital. We can also arrange for a wheelchair to be provided for you should you need it. Ask the concierge representative about shuttles to local hotels, shops, restaurants and attractions.
Our transportation team is staffed by friendly and reliable transportation representatives, including drivers and dispatchers, who are here to help you feel comfortable and relaxed.
City of Hope hospitals offer a variety of activities and classes to help you relax, enjoy your stay and meet new people who are going through a similar experience. Events vary by location and season, but they often include arts and crafts, sewing or cooking classes and visits from therapy dogs. Transportation may be available for off-site activities for qualifying patients.
Our guest services or concierge team welcomes you to our hospitals and provides a variety of services to help you during your visit.
Guest services representatives may help with luggage and coats, check your travel and transportation information, provide information on patient activities and help direct you to local shopping and other locations and attractions.