At City of Hope, we understand how stressful, and expensive, traveling for cancer treatment can be. That’s why we’ve designed an accommodations program built around the Mother Standard® of care—helping you save money and worry and treating you like we’d want our own family treated.
When you arrive at our hospital, our experienced travel and accommodations staff will work to help make your stay as pleasant as possible. If you are visiting from out of town, a member of our team will work with you prior to your arrival to help arrange affordable lodging. For qualifying patients and caregivers visiting City of Hope, we offer low-cost accommodations, either on-site in our own guest rooms or close to the hospital at hotels offering discounted rates.
If available, our on-site accommodations may be offered at reduced rates. These comfortable rooms come with a variety of amenities designed to make you feel at home. While we would like to accommodate all our patients in our on-site guest rooms, these rooms are typically reserved for patients with special needs and those undergoing special treatments, so availability is limited.
We also partner with hotels near our facilities to offer quality accommodations and service at negotiated rates. Some of our partner hotels also provide special gathering rooms just for our patients and their caregivers. Due to the limitations of federal law, however, we are not permitted to provide travel, lodging or transportation benefits to Medicare patients or other patients whose health care is paid for by government insurance.
Check with the concierge or travel representative at your hospital for information on shuttle services and for help with any other travel or accommodation issues.
Many patients travel hundreds of miles to get their cancer treatment at City of Hope. And traveling by car or recreational vehicle (RV) is a beneficial option for some immune-compromised cancer patients who want to avoid crowded airports and reduce their risk of infection.
That’s why we offer RV accommodations for patients and their families traveling to City of Hope Phoenix and City of Hope Atlanta.
RV spaces may be booked, when available, to patients for a fee when scheduling a hospital appointment.
Guests are asked to check in with the hospital’s guest services team when they arrive or the next morning if they arrive overnight.
For more information on RV accommodations, call:
City of Hope Atlanta: (770) 400-6350
City of Hope Phoenix: (623) 207-3530